Adidas Multigame Racket Bag Rood Zwart - Ale Galan

Return and Refund Policy

We want you to be completely satisfied with your purchase from Padel Market Here's what you need to know about our return and refund policy:

30-Day Return Policy: You have 30 days from the date of receipt to initiate a return for any paddle tennis or beach tennis products.

Eligibility: To be eligible for a return, the item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. You'll also need to provide proof of purchase.

Initiating a Return: To start a return, simply contact us at orders@thepadelmarket.com

. Returns should be sent to the following address:

PADEL MARKET

Returns Department

42 Broadway 

#137

NEW YORK NY  10004

For Defective Products: If your item is defective, contact us via email to start the return process. We'll provide a return shipping label (applicable only for shipments within the US) and instructions on how to proceed. Please note that the final decision regarding defective products lies with the manufacturer.

For Customer Remorse: If you've changed your mind about a product, you may initiate a return. However, you'll be responsible for the return shipping costs.

Damages and Issues: Upon receiving your order, please inspect it thoroughly. If you discover any defects, damages, or if you receive the wrong item, contact us immediately for assistance.

Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom or personalized items, and hazardous materials. Additionally, sale items and gift cards are non-returnable.

Exchanges: If you wish to exchange an item, the quickest method is to return the original item and place a separate order for the new item.

European Union 14-Day Cooling Off Period: Customers within the European Union have the right to cancel or return their order within 14 days of receipt, without providing a justification.

Refunds: Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed within 2-3 business days to your original payment method. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or credit card company.

If you have any further questions or concerns regarding our return and refund policy, please don't hesitate to contact us at orders@thepadelmarket.com. We're here to assist you every step of the way

Shipping Policy

At Padel Market , we strive to ensure prompt delivery of your orders. Here's what you can expect from our shipping process:

1. Processing Time : We require one business day to process orders from the moment they are placed until they are shipped. Please note that orders placed on Saturdays and Sundays will be processed on the following Monday.

2. Delivery Time: Shipping typically takes 3-4 business days from the moment the order is shipped. However, delivery times may vary depending on the recipient's location. For instance, if your address is near our shipment facility in New york, you can expect to receive your order within 1-2 days. Conversely, if your address is in California, ground regular shipping may take the full 4 business days. Please note that we do not ship on weekends.

Express Shipping Take 1-2 Days In United States.

3. Tracking Information: Once your order is shipped, you will receive a tracking number. This allows you to monitor the status of your shipment and track its expected arrival time.

4. Shipping Delays: While we do our utmost to ensure timely delivery, shipping delays may occur due to factors beyond our control. These can include holidays observed by shipping suppliers, carrier errors, or adverse weather conditions. Please be aware that such delays may affect all carriers, including USPS, UPS, FEDEX, DHL, and others. While we regret any inconvenience caused by such delays, please note that they are external to the operations of Padel Market, and we cannot be held responsible for them.

International Shipping :

We ship internationally Processing time will be 1 Day and the Delivery Time will Be 3-4 Days.

We appreciate your understanding and patience as we work to get your orders to you as efficiently as possible. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us.

orders@thepadelmarket.com